Situational exams

1. A client makes inappropriate advances towards you. How should you handle this situation?

Ignore it to avoid conflict

Reciprocate to maintain the client relationship

Firmly reject the advances and report the incident to your supervisor

Joke about it with your colleagues

2. You notice a colleague is consistently underperforming. What's the most appropriate action?

Ignore it, as it's not your responsibility

Confront the colleague aggressively

Discuss your observations with your supervisor

Take over their tasks without permission

3. A colleague asks you to keep a secret about their intention to quit. What should you do?

Immediately inform your supervisor

Spread the news to other coworkers

Keep the secret, regardless of its impact

Encourage the colleague to inform the supervisor themselves

4. You witness a coworker taking office supplies for personal use. What's the appropriate action?

Confront the coworker directly

Report the incident to your supervisor

Ignore it, as it's not your concern

Start taking supplies yourself

5. A coworker consistently takes credit for your ideas. How should you address this?

Start taking credit for their ideas in retaliation

Confront them aggressively

Document your contributions and discuss the issue with your supervisor

Stop sharing ideas in meetings

6. You're asked to complete a task using a method you believe is outdated. What's the best approach?

Refuse to do the task

Complete the task using the outdated method without question

Suggest a more efficient method while being prepared to use the original if required

Complain about the outdated method to coworkers

7. You receive an angry email from a colleague. How should you respond?

Reply with an equally angry email

Ignore the email completely

Wait to calm down, then respond professionally or discuss in person

Forward the email to other colleagues

8. You're assigned to a project team where you don't get along with the team leader. How should you handle this situation?

Request to be removed from the team

Ignore the team leader and work independently

Try to work professionally despite personal differences

Complain about the team leader to higher management

9. A client requests a service that your company doesn't typically offer. How should you respond?

Refuse the request outright

Agree to the request without consulting anyone

Discuss the request with your supervisor to explore possibilities

Refer the client to a competitor

10. A colleague asks you to cover for them while they leave work early for personal reasons. How should you respond?

Agree without question

Refuse and report them to the supervisor

Agree, but inform them it's a one-time favor

Ignore their request

Situational Judgement Test

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