Situational exams

1. A new policy at work conflicts with your personal beliefs. What's the best way to address this?

Ignore the policy and continue working as usual

Quit your job immediately

Discuss your concerns with your supervisor

Encourage coworkers to protest the policy

2. You're asked to recommend a vendor, and a family member owns one of the potential companies. How should you handle this?

Recommend your family member's company without disclosing the relationship

Exclude your family member's company from consideration

Disclose the relationship and recuse yourself from the decision-making process

Recommend against your family member's company to avoid suspicion

3. A customer becomes angry and starts shouting at you for a mistake that wasn't your fault. How should you respond?

Shout back at the customer

Ignore the customer and walk away

Remain calm and try to de-escalate the situation

Argue with the customer to prove your point

4. You're asked to implement a new technology that you're not familiar with. How should you approach this task?

Refuse the task due to lack of knowledge

Pretend to know the technology and figure it out as you go

Request training or resources to learn the new technology

Delegate the entire task to a more knowledgeable colleague

5. You realize you've made a significant mistake in your work. What's the best course of action?

Try to cover it up

Blame someone else

Admit the mistake to your supervisor and propose a solution

Ignore it and hope no one notices

6. You're working on a group project, and one team member consistently fails to complete their assigned tasks on time. What's the most appropriate course of action?

Complete their work yourself to ensure the project is finished

Speak privately with the team member to understand the issue

Immediately report the problem to your supervisor

Exclude the team member from future tasks

7. You notice a colleague is struggling with a personal issue that's affecting their work. What's the most appropriate action?

Ignore it, as it's not your business

Report their poor performance to your supervisor

Offer support and suggest they speak with HR or a supervisor

Try to solve their personal problem yourself

8. You're working on a time-sensitive project and your computer crashes. What's the best course of action?

Panic and give up on the project

Immediately inform your supervisor and IT department

Try to fix the computer yourself

Use a coworker's computer without permission

9. You witness a minor theft by a coworker. What's the most appropriate action to take?

Confront the coworker directly

Report the incident to your supervisor or HR

Ignore it, as it's only a minor theft

Spread rumors about the coworker

10. You notice a colleague is struggling with their mental health. What's the most appropriate way to help?

Ignore it, as it's not your business

Try to diagnose and treat their condition yourself

Express your concern privately and suggest professional resources

Discuss their issues with other coworkers

Situational Judgement Test

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